TruPartners Program


TruPartners is a program with the goal of forming a partnership between your business, its employees, and TruService Community Federal Credit Union. Every TruPartner is assigned an Ambassador. Ambassadors are Credit Union members who are employed by businesses involved in the TruPartners program. Ambassadors inform members and potential members of the services available through the Credit Union. Members of the Credit Union Board of Directors and Supervisory Committee are also Ambassadors.

If you would like to schedule a personal on-site visit to your business, or want more information on the TruPartners program, call a member service representative at 501-225-3636 or Contact Us.


AMBASSADOR DUTIES

Ambassadors perform the following services for the Credit Union:

  • Ambassadors act as a liaison between TruService Community Federal Credit Union and prospective members. They relay information about the products and services offered by the Credit Union. The Ambassador can provide new employees with provided product information sheets, direct them to the quick membership enrollment form, as well as refer them to a TruService Member Service Representative (MSR). The MSR can answer any additional questions regarding accounts, loans, investment options and other services.
  • Ambassadors inform prospective members of the basic Credit Union philosophy.
  • Ambassadors distribute general information concerning services and programs offered by the Credit Union to fellow employees.
  • Ambassadors coordinate times for TruService Community Federal Credit Union to make on-site visits and presentations.
  • Ambassadors provide TruService Community Federal Credit Union management with member feedback regarding services offered by the Credit Union and how effectively its programs are serving members.
  • Ambassadors cannot get involved in any personal financial matters existing between a member and the Credit Union. They may instead relay complaints or specific problems to TruService Community Federal Credit Union management for follow-up.

AMBASSADOR ADVANTAGES

Ambassadors enjoy all the great benefits of TruService membership, along with a few extras:

  • Free Cashier’s Checks
  • Free Money Orders
  • Free Travelers Checks
  • Invitation to exclusive Annual Ambassadors Appreciation Luncheon